Please select which position you were hired for:
*
Residential - DSP
Creative Trails - DSP
Administrative Staff
What was it about Support Solutions that made you want to apply for the job?
What did you like the most and the least about working for Support Solutions?
In your opinion, what would make Support Solutions the ideal place to work?
Did you feel adequately compensated for your responsibilities and job duties?
Yes, my compensation reflected my work and responsibilities
Somewhat, but I felt I deserved more based on my workload.
No, I felt undercompensated for my role.
How did you feel about the employee Medical Coverage Benefits?
Excellent
Good
Fair
Poor
How did you feel about the Dental Plan?
Excellent
Good
Fair
Poor
How did you feel about the Vision Plan?
Excellent
Good
Fair
Poor
How did you feel about the Vacation Time offered?
Excellent
Good
Fair
Poor
How do you feel about the Voluntary Products offered? (this includes: FSA, 403b Retirement, Short Term/Long Term Disability, Life Insurance)
Excellent
Good
Fair
Poor
How satisfied were you with the benefits packages offered through Support Solutions?
Very satisfied - the benefits exceeded my expectations
Satisfied - The benefits met my needs
Neutral - The benefits were adequate but could be improved
Dissatisfied - The benefits did not fully meet my needs
Very dissatisfied - The benefits were inadequate
I felt that the benefits offered addressed my needs.
Yes, the packages met my personal and family needs
Somewhat, but I had gaps in coverage or unmet needs
No, the packages did not address my needs effectively
Not Applicable to me
How well did you feel prepared to handle the specific needs of the client(s) you supported?
Very well - I felt confident and prepared
Somewhat - I had a basic understanding but needed more guidance
Not well - I did not feel adequately prepared
Not Applicable to me
Do you feel you have enough training to work through challenging behaviors or medical situations with the client(s) you supported?
Yes, I felt well-trained to handle these situations
Somewhat, but I could have used more ands-on training
No, I did not feel adequately trained for these situations
Not Applicable to me
Were you able to provide meaningful activities and engagement opportunities when working with your client(s)?
Yes, I regularly provided engaging and meaningful activities
Sometimes, but I struggled due to time or resources
No, I did not feel able to provide meaningful activities consistently
How would you describe the relationship with your Supervisor?
Positive - We had a respectful and supportive relationship
Neutral - We had a professional relationship but not very close
Difficult - We struggled to maintain a good working relationship
Do you feel your Supervisor supported your success?
Yes, they provided consistent guidance and encouragement
Sometimes, but there were areas where I needed more support
No, I did not feel adequately supported
How was the communication between you and your Supervisor?
Excellent - Communication was clear, timely, and helpful
Adequate - Communication was generally good but could have been better
Poor - Communication was inconsistent or unclear
Did your Supervisor follow the Policies ad Procedures/Practices of Support Solutions?
Yes, they consistently followed policies and procedures
Sometimes, but not always
No, I felt policies and procedures were not always followed
Did you feel comfortable raising concerns, or suggesting improvements to your Supervisor?
Yes, I felt heard and valued when offering input
Sometimes, but I was hesitant depending on the situation
No, I did not feel comfortable voicing concerns
Did you find the onboarding process to be thorough and well-organized?
Yes, the process was clear and prepared me well
Somewhat, but I felt some areas needed more detail
No, I found the process lacking or disorganized
Were the duties and demands of the job described accurately during the interview and onboarding process?
Yes, the expectations matched the reality of the job
Somewhat, but there were some unexpected challenges
No, the role was not accurately represented
Did you find the initial training you received to be effective in preparing you for your job responsibilities while employed with Support Solutions?
Yes, the training was comprehensive and useful
Somewhat, but I needed more practical training
No, the training did not adequately prepare me
If not terminated, what was the primary reason for your decision to leave Support Solutions? Please explain.
If you were to recommend someone to work for Support Solutions, what would you highlight as the key strengths?
What does your new job offer that your job with Support Solutions doesn't? (if applicable)
Are there any changes or improvements you would suggest to enhance the overall client care experience as a DSP? Or, if not a DSP, are there any improvements you would suggest to enhance the overall job experience? Please explain.
How would you rate your overall satisfaction while employed with Support Solutions? (1 is the least satisfied, 5 is highly satisfied)
Is there any information or feedback you would like to provide regarding the time you were employed with Support Solutions?
